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INTRODUCING SAFE CHAT SILICON VALLEY

SafeChat is an online chatting platform allowing people that have experienced or are experiencing domestic violence or intimate partner violence to connect with an advocate for support. All our advocates can provide support with accessing resources, such as legal aid, counseling, basic needs, and more, or can just be someone to talk to about what’s going on and what to do next.

This project could not have been launched without the generous support of the Blue Shield of California Foundation and the County of Santa Clara.   We are also grateful to our advisers, including the National Hotline to End Domestic Violence and the National Network to End Domestic Violence.

WHY WAS SAFECHAT CREATED?

We know how hard it is to seek help when someone is in an abusive relationship, and we want to make accessing that help as easy as possible. Making a phone call to a support line or leaving the house is not always possible when you are living with an abusive partner. And for many, an online chat might feel more comfortable than a phone call or meeting with an advocate in person.

SafeChat was created as another avenue for us, as a collaborative, to better serve those we work with already and reach even more members of our community that need support. As a collective, we are currently serving almost 4,000 survivors of domestic violence, human trafficking, and sexual assault every year–and we know there are many more people that need our support and haven’t accessed it.

THE TEAM BEHIND SAFE CHAT SILICON VALLEY

AACI Asian Women’s Home

24-hour crisis line: 408-975-2739

Asian Americans for Community Involvement (AACI) is Santa Clara County’s largest community-based organization focused on the Asian community. Our mission is to improve the health, mental health and well-being of individuals, families and the Asian community.

AACI Asian Women’s Home offers free and confidential services to survivors of domestic violence and human trafficking, including emergency shelter, legal advocacy, counseling, culturally specific support groups, and interpretation in 14 languages and dialects.  We also raise community awareness through outreach and volunteer opportunities.  While we provide services to all, our focus is on the 35% of our county’s population that is Asian.  For more information, please visit dv.aaci.org or call our 24-hour crisis line: (408) 975-2739.

Maitri

Helpline: 1-888-8MAITRI (1-888-862-4874)

Maitri is a free, confidential, nonprofit organization based in the San Francisco Bay Area, that primarily helps families from South Asia (Bangladesh, India, Nepal, Pakistan, Sri Lanka among others) facing domestic violence, emotional abuse, cultural alienation, human trafficking and/or family conflict. Our programs include a helpline, peer counseling, legal advocacy, transitional housing, economic empowerment, outreach and the Maitri Boutique.

To access our services, please call our toll free Helpline – 1 (888) 862-4874 (1-888-8MAITRI) or email maitri@maitri.org.

To speak with someone, call between 9 am and 1 pm weekdays; otherwise, please leave a detailed message along with a safe phone number and a safe time to reach you. Our volunteer advocates check and respond to voice messages within 24 hours of receiving them. We can provide assistance in many South Asian languages like Bengali, Gujarati, Hindi, Kannada, Konkani, Malayalam, Marathi, Marwari, Oriya, Punjabi, Sindhi, Sinhalese, Tamil, Telugu, and Urdu.

We can provide you with safety planning, referrals to various resources, peer counseling, assistance with legal issues and paperwork as well as  attorney referrals and court accompaniment.

We are non-discriminatory in our services with respect to gender, race, color, religion, age, national origin, disability, sexual orientation and all classifications protected by applicable state or federal discrimination laws.

For more information, please visit our website: www.maitri.org and our Facebook page: Maitri Bay Area

NEXT DOOR SOLUTIONS TO DOMESTIC VIOLENCE

24-hour crisis line: 408-279-2962

Next Door Solutions to Domestic Violence’s (NDS) mission is to end domestic violence in the moment… and for all time by helping survivors rebuild their lives. NDS serves survivors and children through its core programs that are survivor-centered, culturally responsive and trauma-informed and our services are provided at no cost to the client. Our continuum of services is designed to move the survivor from crisis and violence into safety, stability and self-sufficiency:

  • Crisis Services: 24/7 Emergency Shelter – survivors and their children receive safe haven from abuse, and safety planning and other supportive services: 24/7 Crisis Hotline- callers seeking crisis counseling, vital information and referrals receive an immediate live voice response by a highly trained bilingual English/Spanish Advocate
  • Community and Systems Advocacy – clients receive peer counseling, safety plan development, legal advocacy, and support.
  • Support Groups – Survivors connect and create a healing environment for each other through 13 groups throughout the county
  • Self-Sufficiency Program– women empower themselves and enhance their financial independence and self-sufficiency through comprehensive, compassionate, woman-defined case management, workshops in financial literacy, job readiness, and educational advancement, and housing with transitional services.
  • Children and Youth – We offer an array of services, including counseling, teen support groups and Kids Club in order to help these children overcome the effects of domestic violence in the family and move them toward healing and increased resiliency.

 

Community Solutions

24-hour crisis line: 1-877-END-SADV (1-877-363-7238)

Community Solutions is a comprehensive non-profit human services agency serving Santa Clara and San Benito Counties. Since 1972, we have responded to the growing and changing needs of our community, serving several thousand people from young children to older adults each year. Our programs provide the services and support to help children, families and individuals overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual assault, domestic violence, and human trafficking.

Our Solutions to Violence programs provide empowerment-based services to strengthen and support survivors of domestic violence, intimate partner abuse, sexual assault, and human trafficking crimes. We also provide prevention and education services for groups, schools, and the community about teen assault awareness and child abuse prevention.

Services for survivors of domestic violence/ intimate partner abuse include: 24-hour confidential crisis line, confidential shelter, crisis intervention, therapy, advocacy, and case management services to assist adult and child survivors of abuse in regaining strength, hope, and control in their lives. The program also offers legal assistance to individuals who are filing Temporary Restraining Orders (TRO) or are in need of court accompaniment, advocacy services, and referrals to additional community resources. Transportation to court appearances may be provided. There are no fees for these services. All services are offered in English and Spanish.

Community Solutions

Community Solutions is a comprehensive non-profit human services agency serving Santa Clara and San Benito Counties. Since 1972, we have responded to the growing and changing needs of our community, serving several thousand people from young children to older adults each year. Our programs provide the services and support to help children, families and individuals overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual assault, domestic violence, and human trafficking.

Our Solutions to Violence programs provide empowerment-based services to strengthen and support survivors of domestic violence, intimate partner abuse, sexual assault, and human trafficking crimes. We also provide prevention and education services for groups, schools, and the community about teen assault awareness and child abuse prevention.

Services for survivors of domestic violence/ intimate partner abuse include: 24-hour confidential crisis line, confidential shelter, crisis intervention, therapy, advocacy, and case management services to assist adult and child survivors of abuse in regaining strength, hope, and control in their lives. The program also offers legal assistance to individuals who are filing Temporary Restraining Orders (TRO) or are in need of court accompaniment, advocacy services, and referrals to additional community resources. Transportation to court appearances may be provided. There are no fees for these services. All services are offered in English and Spanish.

YWCA Silicon Valley

24-hour crisis line 1-800-572-2782

The mission of the YWCA Silicon Valley is to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. The YWCA Silicon Valley provides counseling and therapy support; early childhood education and care; community education and outreach; empowerment and leadership programs; housing security; and critical services for survivors of domestic violence, sexual assault and human trafficking. Towards this mission, the YWCA Support Services Department provides an integrated continuum of crisis response and prevention services for sexual assault, domestic violence and trafficking survivors with a 24-hour, toll-free Bilingual (Spanish/English) support line and crisis intervention, shelter, rapid re-housing, counseling, advocacy, legal services and community education.