We know it can be difficult to reach out about abuse that is going on in your life. Picking up the phone or meeting with someone in person is not always an option. SafeChatSV was created to provide an alternative means of communication for individuals wanting to connect. We provide a secure 1:1 live chat with a trained advocate.

Keeping privacy and confidentiality in mind, you can access our chat system through this website without the need to download an external app. So if you are seeking assistance but unable to reach out or uncomfortable with other means of connecting, we welcome you to try out SafeChatSV.

If you are questioning whether or not a relationship is abusive, we are here to be of support and we encourage you to connect with us.

SafeChatSV is also available to family, friends, and other concerned community members or service providers that may have questions or are seeking support around domestic violence.

Our Promise

Kind, compassionate, responsive advocates that can provide support, information & resources

Chat Hours

Advocates are available to chat during these times:

Monday – Friday
9:30 am – 4:30 pm
CLOSED 12:30 pm – 1:30 pm

Thursday and Friday
1 pm – 10 pm

Saturday and Sunday
10:00 a.m. – 9:00 pm

Please contact the following hotlines during closed hours:


24-Hour Hotline (408) 975-2739 (for domestic violence and anti-human trafficking services)
Languages: English, Vietnamese, Chinese, and other Asian languages

Visit AACI Asian Women’s Home


24-Hour Hotline 1-877-363-7238 or 1-877-END-SADV (for domestic violence, anti-human trafficking, and sexual assault services)
Languages: English and Spanish

Visit Community Solutions


Helpline 1-888-8MAITRI or 1-888-862-4874 (for domestic violence services)
Languages: English, South Asian languages (countries: Bangladesh, Nepal, India, Pakistan, Sri Lanka, and the Fiji Islands, amongst others)

Visit Maitri


24-Hour Hotline 1-800-572-2782 (for domestic violence, anti-human trafficking, and sexual assault services)
Language: English and Spanish

Visit YWCA Silicon Valley